Aftersales & Customer Care

Amber Windows is one of the largest independent window and door companies in the Midlands. We are able to offer high quality UPVC windows, doors, conservatories, porches and roofline products at very affordable and competitive prices, but more importantly with over 20 years experience in this industry, we not only understand your needs but we are able to provide you with expert advice to ensure your requirements are met and your expectations exceeded. As we manufacture the products we sell and install, we are in total control of the production and lead times, allowing us to maintain a strong competitive edge over other home improvement companies. By controlling the installation and service of our products, we are able to provide a more efficient, faster and more dependable service to our customers. We back everything up with our 10 year guarantee.

Amber Windows products are all quality checked and approved before they are dispatched from our in-house manufacturing facility for delivery and installation. In the unlikely event that you experience a problem with your installation, you can rest assured that your service needs will be responded to quickly and efficiently by our dedicated installation team, leaving you free to continue your enjoyment of your Amber product with minimum disruption.

Amber Windows remains totally committed to our customers, from initial consultation to installation. We actively solicit feedback from our customers, using that feedback to improve our business and customer service. We are constantly striving to improve our methods and approach to provide our customers with the very best experience possible during their relationship with us. Our goal is to provide 100% customer satisfaction.