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First I must apologise for the delay in writing to you, I have fallen twice, upstairs & steps, thankfully not down which could have been much worse, I hurt my wrists on both occasions, my right being the most painful, you just put your arms out instinctively to break the fall, as I am right handed this is the cause of the delay.
I must write to say how very pleased we are with our new "Amber" windows and our new back door fitted so expertly by Mark and Gavin. Their standard of work was exceptional and they were two really nice guys, and very hard working.
From the first phone call we received from Amber, who we hadn’t head of at the time in this district, to the voice from lovely Jamia, your Rep, she was outstanding at her job, very informative and friendly, but without being pushy. It was through her great interview that we decided to go ahead, she came over to use as very trustworthy, we liked her very much and she certainly knew her job, a very clever lady, thank you so much Jamia.
Your surveyor Bill also did a very thorough job and was obviously tops at his job too. We would also like to thank your manufacturing staff for the wonderful job in the wonderful making of our windows and door. The quality of the goods and workmanship is outstanding. We may visit your works to see how amazing it is, if we are ever in your area.
I have not hesitated to recommend your products, and have told loads of people already. Incidentally we were supposed to have a Privilege Card, we have not received one yet, and it says in our ledger that we should have one, is this correct?
When Jamia did our quote we agreed to display your board and we would be very pleased and proud to do this, but one was not fitted at the time. I have phoned on three occasions to inform you of this at the time, but so far no one has come to erect one, I did say if you want to leave it until you’re in this area, please do so, even if we are not in at the time, it is perfectly ok with us to go ahead.
Thank you once again, we are two very satisfied customers, yours very sincerely.
Mr & Mrs Hodson, WorcesterMr & Mrs Hodson on
We are very pleased with the work Amber Windows have carried out. The fitters Mark & Ade worked very well and have done a great job.
Miss Smith & Miss Prichard, WalmleyMiss Smith & Miss Pritchard on
Just a quick note to say that everything is great with our new fascias they have really made our house stand out on our road.
Fitter has done a great job and I am really pleased with the finished product.
Mrs Al-Hakeem, HandsworthMrs Al-Hakeem on
Our 2 new windows are beatifully done, the fitters have done a brilliant job and I am extremely happy with the finished job.
Would use Amber again in the future.
Mrs Hodson, RugbyMrs Hodson on
I would be most grateful if you could pass on a heartfelt thank you to your team of fitters, who fitted the windows at the above address. Nothing was too much trouble, and they did an excellent job not only of fitting the windows, but of clearing up after they had finished.
I find that we are all very quick to make complaints, but not so quick to say thank you when a job is well done. Once again thank you very much.
Mrs.H.FulfordMrs H Fulford on