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My new windows are brilliant and I am very happy with the product now they have been fitted, they look really nice!
Fitters worked extremely hard and have done a great job.
Thank you very much.
Mr Simpson, OldburyMr Simpson on
I am very pleased with my new front door, the fitter Trevor was a bundle of fun and has done a greate job.
Mrs Perrins, CoventryMrs Perrins on
Dear Mr Roberts
So often as customers, when things go wrong, or we receive bad service, we tell the world, rerely do we spread good news about good service.
Back in my time in industry, our mantra was; it is only Customer Care that is the differentiator between us and the competition.
I am writing to say, thank you, to you and every person from Amber we have recently come in contact with, for their outstanding Customer Care.
Even though the original installation took place in March 2013, everyone concerned, went the extra mile to ensure that as far as possible the two problems we were experiencing were eradicated, (damp ingress on our lounge and noise pollution in our bedroom).
Through their actions, the damp appears to be receding and the noise levels whilst not totally eradicated, it is not by comparison teetering on the brink of silent.
Please pass on our thanks to all involved, the surveyor, the fitters, and the lovely girl on the telephone, who kept us up to date with progress every step of the way. They were all brilliant and a credit to Amber.
Amber, will never have a bad word said about them in this house, we will certainly recommend you to everyone we may come in contact with who is considering replacement windows, or any other services you offer.
Thankyou; Yours faithfully
John and Nora O'DonnellMr & Mrs John J O'Donnell on
Just a few lines to say how really pleased we are on the windows you have recently fitted at my Mom's poperty mentioned above...
Your professionalism, consideration and kindness have been there through every step of this project from first introduction, final installation to your feedback survey.
Your dedication and friendliness definitely portrayed a trustworthy and capable company that you can be proud of...!!
I would have no hesitation in recommending you to anyone of my friends and colleagues in the future.
RICHARD A. GEOGHEGANRICHARD A. GEOGHEGAN on
Really chuffed to bits with our new windows on my house, really stand out from the street and looks lovely.
Absolutely superb job!
Mrs Blurton, CoventryMrs Blurton on